相 · 安

All in-stock orders placed before 16:00 will be shipped within 48 hours. Pre-order and custom items, due to the lengthy manual weaving, dyeing, and embroidery cycles, require a production period of 15-30 business days. We partner with SF Express and UPS for worldwide delivery.

01 Product Types and Shipping Times

In-stock Items	Shipped within 48 hours	Labeled "In Stock" on the product page, immediate dispatch after order
Pre-order Items	Shipped within 15-30 business days	Labeled "Pre-order" on the product page, includes manual weaving and dyeing cycle
Custom Items	Shipped within 15-30 business days	Customized parent-child items, added embroidery, exclusive color matching, etc., cannot be canceled once production begins

02 Mainland China

SF Standard	1-3 business days for in-stock items	Free shipping for orders over ¥499, otherwise ¥18
SF Economy	2-5 business days for in-stock items	Free shipping for orders over ¥299, otherwise ¥12
Remote Areas	3-7 business days for in-stock items	Additional remote area surcharge for some regions

03 Hong Kong, Macau, Taiwan

SF International

3-5 business days after shipping for in-stock items

Free shipping for orders over ¥800, otherwise calculated by weight

04 International

UPS Standard	7-12 business days after shipping for in-stock items	North America / Europe / Southeast Asia / Australia & New Zealand
UPS Expedited	3-5 business days after shipping for in-stock items	Additional shipping fee
DDP (Delivered Duty Paid)	Optional	We cover destination country customs duties, transparent final price

NOTES

• Total delivery time for pre-order/custom items = 15-30 business days for production + shipping time mentioned above
• All international orders come with a complete tracking number
• Holidays such as Chinese New Year and Mid-Autumn Festival may cause a 1-3 day delay
• When artisans' schedules are tight, shipping may be slightly delayed; advance notice will be given via WeChat